Privacy disclaimer
Contact info
The company Alba srl having its registered office in via Brigata Liguria 1/9 sc. A, as Data Controller, informs you about the processing of your personal data pursuant to art. 13 and 14 of EU Regulation 2016/679 on the protection of personal data ("Regulation").
For detailed information on how Alba s.r.l. manages your personal data We invite you to carefully read this document together with the "Cookie Policy" and the General Conditions of Use of the site www.homeward.eu (hereinafter also the "Site" for brevity), which contain detailed information regarding the conditions relating to our services.
Data controller
Alba srl with registered office in via Brigata Liguria 1/9 sc. A acts as an independent data controller for all activities related to the sale of its products such as the registration of orders and their fulfillment, the management of payments, any returns and after-sales customer assistance services, for the purpose of marketing, profiling and sharing of your data, if you provide your express consent to such treatments. Below is the main information on the processing of your personal data by Alba srl
Types of data collected
The personal data that Alba srl processes are those that you provide when you conclude an order and purchase goods, together with those we collect while browsing or when you use the services offered on the Site. Alba srl can therefore collect data about you, by way of example, data personal data such as name and surname, shipping address and billing address, payment data and navigation data. Alba srl processes, with your consent, the data you provide us when you wish to receive communications or promotional information from Alba srl, such as, for example, name and surname, email address, date of birth. Alba srl also processes the data relating to your purchases, when you express your express consent to the registration of your consumption habits, preferences and lifestyle in order to use them for the creation of group and individual profiles ("profiling"), for sending personalized communications and for carrying out market research and statistical research with anonymous data, organized in aggregate form.
Among the personal data collected, independently or through third parties, there are Cookies and Usage data.
Personal data may be freely provided by you or, in the case of Usage Data, collected automatically when using the Site
Unless otherwise specified, all data requested by the Data Controller through the site are mandatory. If you refuse to communicate them, it may be impossible to provide the service through the Site. In cases where Alba srl indicates some data as optional, it is free to refrain from communicating them, without this having any consequence on the availability of the service or on its operation.
For any doubts about which data are mandatory, you are invited to contact the Data Controller.
Any use of Cookies - or of other tracking tools - by the Owner or by the owners of third party services used by the latter, unless otherwise specified, has the purpose of providing the service requested by you, in addition to other purposes. described in this document and in the Cookie Policy
In providing any personal data of third parties, published or shared through the Site, he assumes all related responsibility and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
Processing of personal data - communication to third parties
Your personal data will be processed by duly trained personnel of Alba srl (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, logistics operators, postal couriers, hosting providers, IT companies, communication agencies) also appointed, where necessary, as Data Processors by the Data Controller. The latter have been evaluated and chosen by Alba srl for their proven reliability and competence. The updated list of Managers can always be requested from the Data Controller. Your personal data may also be disclosed to third parties in the event of corporate transactions such as, by way of example, mergers, acquisitions, company transfers.
Processing methods
Personal data are processed at the headquarters of the Data Controller and in any other place where the parties involved in the processing are located. Alba srl takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of personal data. Alba srl processes your personal data with and without the aid of electronic tools, on the basis of logic and procedures consistent with the purposes indicated below and in compliance with the Regulations, including confidentiality and security profiles. The data can be provided by you when registering on the site, acquired during visits to our points of sale (both direct and franchised), provided when interacting with our digital initiatives (social networks) or during organized events. from Alba srl or in which it participates. In compliance with the Regulation, the personal data concerning you acquired from time to time by you or by authorized third parties are used to update and correct the information previously collected. Alba srl processes your personal data on the basis of the following legitimacy criteria:
your consent for one or more specific purposes
· the execution of a contract
· the fulfillment of a legal obligation to which the Owner is subject
· the performance of a task in the public interest
· the pursuit of the legitimate interest of the Data Controller.
However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Purpose of the treatment
Your personal data will be processed for the following purposes:
· conclude and execute the contract for the purchase of goods and / or services offered on the Site;
· provide the services referred to on the Site;
· allow the registration and use of the services reserved for registered users;
· manage your requests forwarded to our Customer Service.
In the cases mentioned above, the processing of your personal data is legitimate as it is necessary to execute a contract concluded with you, to provide you with the service that you have specifically requested from us, to request information about our products and their availability, to request assistance, be contacted.
Operational consent for registration on the Site
Operational consent is required to use the services requested by the user. By accepting it you will have access to the complete functionality of the requested service.
Exclusively with your express consent, which is optional, your personal data will be processed for the following purposes:
· carry out commercial or advertising communication activities (marketing purposes): Alba srl uses your personal data to send you promotional newsletters and / or commercial or advertising communications via e-mail, telephone calls via operator, sms, social networks and traditional paper mail, for participation in competitions and prize operations, for the offer of personalized sales services, for notification of discounts and promotions, including the sending of invitations to events organized by the Owner or in which the latter participates. You can at any time indicate the contact method you prefer among those listed above and you can oppose the receipt of promotional communications through all or only some of the communication channels indicated above.
· analyze your consumption habits for the creation of individual or group profiles (so-called "profiling"): in its stores and online through the site, the Data Controller collects information relating to your preferences, habits, lifestyle, as well as details of purchases made for the creation of group and individual profiles, for sending personalized communications, for carrying out market research and statistical research with anonymous data, organized in aggregate form. Personalized marketing activities are carried out via email, telephone calls via operator, text messages, social networks and traditional paper mail, including the sending of invitations to events organized by the Owner or in which the latter participates. You can at any time indicate the contact method you prefer among those listed above and you can oppose the receipt of promotional communications through all or only some of the communication channels indicated above.
· share your data with other companies linked to the Data Controller by partnership agreements: the Data Controller uses your personal data for their communication to third-party companies with which the same has entered into commercial agreements in order to allow the promotion of products and / or services . The aforementioned activities are carried out by third-party companies via email, telephone calls via operator, text messages, social networks and traditional paper mail, including the sending of invitations to events. You can at any time indicate the contact method you prefer among those listed above and you can oppose the receipt of promotional communications through all or only some of the communication channels indicated above.
· Providing your personal data for the purposes of marketing, profiling and sharing your data indicated above is optional and any refusal will have no consequence on your registration on the Site.
Furthermore, in some circumstances, other personal data may also be collected:
· in the event that you choose to participate in offers or activities on social media sponsored by Alba srl, some data may be collected from your profiles on the social media themselves, in line with your settings within the social media, such as, for example, interests , photos, status updates and friends list
· in the event that you are interested in receiving more information on franchising opportunities, data may be collected in order to evaluate your eligibility to become an affiliate, combining the information you want to provide with those that would be obtained from third parties, such as by way of example database containing public data.
· in the event that you choose to participate in offers or activities on social media sponsored by Alba srl, some data may be collected from your profiles on the social media themselves, in line with your settings within the social media, such as, for example, interests , photos, status updates and friends list
in the event that you are interested in receiving more information on franchising opportunities, data may be collected in order to evaluate your eligibility to become an affiliate, combining the information you want to provide with those that would be obtained from third parties, such as by way of example database containing public data.
Retention of personal data
Personal data are processed and stored for the time required by the purposes for which they were collected. The retention period differs depending on the purpose of the processing:
· the personal data collected for purposes related to the execution of a contract between you and the Data Controller will be retained until the execution of this contract is completed and therefore until the conclusion of all administrative and accounting formalities and archived in accordance with tax legislation current
· personal data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until this interest is satisfied. You can obtain further information regarding the legitimate interest pursued by the Data Controller by contacting the Data Controller at any time, the latter or our Data Protection Officer (DPO) at the addresses listed below
· when the processing is based on your express consent for the purposes referred to in letters b 1) and b 3), the Data Controller may keep the personal data longer until said consent is revoked and in any case for a period not exceeding 10 years.
· when the processing is based on your express consent for the purposes referred to in letter b 2), the Data Controller may keep personal data longer until such consent is revoked and in any case for a period not exceeding 24 months.
The Data Controller may be obliged to keep personal data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the personal data will be deleted and therefore the right of access, cancellation, rectification and the right to data portability, better described below, can no longer be exercised.
Your rights
You can contact the Data Controller or the Data Protection Officer at the addresses indicated below in order to request a complete and updated list of the Data Processors (such as, by way of example, third party technical service providers, logistics operators) and subjects to whom the data are communicated as well as to exercise the following rights at any time pursuant to art. 15 and following of the Regulations: revoke your previously expressed consent, obtain confirmation of the existence or otherwise of your data, verify its content, origin, accuracy, request its integration, updating, rectification, cancellation, request the portability of data, the limitation of processing, oppose the processing for legitimate reasons, lodge a complaint with the Supervisory Authority (the Guarantor for the Protection of Personal Data).
If you wish, you may request to receive your personal data held by the Data Controller in a format that can be read by electronic devices and, where technically possible, the latter may transfer your data directly to a third party indicated by you. If you believe that the processing of your personal data has been carried out illegitimately, you can lodge a complaint with the Guarantor for the Protection of Personal Data (http://www.garanteprivacy.it/) for compliance with the rules on the protection of personal data.
The Data Controller reserves the right to make changes to this privacy policy at any time by giving information on this page and, if possible, by sending you a notification using one of the contact details in its possession. Therefore, please consult this page regularly, referring to the date of the last modification indicated.
Data deletion request
At any time you can request the cancellation of your personal data by accessing your private area which is located in:
My Account -> "Hello <username>" -> "delete my data"
Contact info
For any clarification and / or question related to your privacy and the processing of your personal data, you can contact the Data Controller at any time by writing to Alba srl or by e-mail to mail@spraynet.it.